I keep thinking about that story in the Journal about how Bill prepared his Harvard speech. It just strikes me as so symbolically perfect for how Bill operates and for what ails all of Microsoft. I mean, it's a commencement address. You're asked to speak to a group of graduates about your life, your hopes, your dreams. You try to speak from the heart, to be honest and candid and frank. You try to inspire them. How else can you write this speech but alone? Bill turns it over to a team that slices and dices and iterates. Then he wonders why nobody finds it inspiring. It's the same with Microsoft products. There's no artistry, no individuality, no passion.Amen. FSJ doesn't just say what RSJ can't, he says what we all feel, deep down in our hearts.
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